FAQ

Where the heck did the name Jen & Berries come from?

As a kid, my family went camping all over the New England area and one of our trips was to Vermont, where we visited the Ben & Jerry's factory. They thought it would be fun to play off of my name. It stuck!

What's in Jen & Berries nail polish?

Jen & Berries Nail Polish is 5-free, vegan and cruelty-free. This means no formaldehyde, dibutyl phthalate, toluene, camphor or formaldehyde resin. The ingredients are: nitrocellulose, ethyl acetate, butyl acetate, propyl acetate, isopropyl alcohol, n-butyl alcohol, triphenyl phosphate. Nail polish may contain: d&c red #6, d&c red #7, fd&c yellow #5,  ultramarine blue, cosmetic iron blue, carbon black, d&c black #2, titanium dioxide, rosin, mica, silicon oxide, iron oxide, tin oxide, aluminum, palmitic acid, synthetic fluorphlogopite, silica, magnesium-coated aluminum,  calcium sodium borosilicate, ba compound16, ferric ferrocyanide, hydrogenated polyisobutene.

Lap Record quick-dry top coat: Ethyl Acetate, Butyl Acetate, Isopropyl Alcohol, Cellulose Acetate Butyrate, Acetyl  Tributyl  Citrate, Acrylates  Copolymer, Etocrylene, Violet 2/CI 60725

Close the Gap ridge filling base coat: Butyl Acetate, Ethyl Acetate, Nitrocellulose, Adipic Acid/Neopentyl Glycol/Trimellitic Anhydride Copolymer, Acetyl Tributyl Citrate, Isopropyl Alcohol, Talc, Stearalkonium Bentonite, Acrylates Copolymer, Hydrogenated Castor Oil/Sebacic Acid Copolymer, Styrene/Acrylates Copolymer, Silica, Benzophenone-1, Water, Tocopheryl Acetate, Trimethylpentanediyl Dibenzoate, Titanium Dioxide/CI 77891,  Methylpropanediol, Manganese Violet, Methylthiopropylamido Acetyl Methionine, Red Iron Oxide/CI 77491, Magnesium Ascorbyl Phosphate(Vitamin C), Yellow 5 AL. Lake/CI 19140

Flat Track matte top coat: Butyl Acetate, Ethyl  Acetate, Nitrocellulose, Silica, Is opropyl  Alcohol, Adipic Acid/Neopentyl Glycol/Trimellitic Anhydride Copolymer, Acetyl Tributyl Citrate, N-Butyl Alcohol, Styrene/Acrylates Copolymer, Benzophenone-1

Shiny Side Up top coat: Ethyl Acetate, Isopropyl Alcohol, Butyl Acetate, Cellulose Acetate Butyrate, Acrylates Copolymer, Trimethyl Pentanyl Diisobutyrate, Acetyl Tributyl Citrate, Benzophenone-1, Etocrylene, Dimethicone, Violet 2.

Rubber Side Down Base coat:  SD Alcohol, Ethyl Acetate, Heptane, Butyl Acetate, Polyvinyl Butyral, Trimethyl Pentanyl Diisobutyrate, Nitrocellulose, Tosylamide/Epoxy Resin, Isopropyl Alcohol, Benzophenone - 1, Blue 1, Yellow 11.

How fast will I get my nail polishes?

Typically, my polishes are made to order and turnaround is 3-5 business days before shipping. If the polish is a pre-order, the product page will make this abundantly clear but this will typically be 2-3 weeks before shipping.

How do I care for my nail polish?

  • Keep it in a cool, dry place away from constant sunlight.
  • If you notice any separation of pigments or after time, a good shake should put things in order.
  • Over time, your polish may thicken. Should this happen, use a few drops of polish thinner (not acetone or alcohol, which can ruin your polish!)
  • Allow your polish to come to room temperature before using if it arrives during cold months.
  • Keep it away from open flames and refrain from eating it. 

Can I return my nail polish if I don't like it?

I do my best to ensure product listings and photos are as accurate as possible. Due to the nature of the products I make, general returns are not accepted; however, customer service is a high priority for me, so please contact me if you have any issues or concerns.

What if my nail polish arrives broken?

Send a photo to me at jen@jandberries.com within 24 hours of delivery for review.

Can I stock Jen & Berries cuticle oil or nail polish?

Definitely! If you're looking to purchase large quantities, please contact me for wholesale pricing.